My friends say they’re in the theater but I can’t see them… what’s going on?
We are so sorry this is happening to you! Sometimes when several people join a theater, Scener upgrades to allow more people to be together simultaneously. Occasionally, this can result in you being in the room without other friends. To remedy this, press the hang up button and rejoin the theater from your sidebar home area.
If this still doesn’t work, make sure to double check the code you enter to join the theater.