It’s not in sync!

Sometimes users in the same theater may notice that the video may have lost sync with the host. In most cases, the video may be ahead or behind by a few seconds. Although it may not be causing issues, we recommend refreshing your window in order to re-sync for the best user experience.

In more extreme cases, we would also recommend trying the above. If the issue persists, contact us at support@scener.com for more help!